Contacting TFA

General Information

     Office Telephone: 416-546-5300
     Fax: 416-546-7150
     Address: 142 Simcoe Street, Toronto ON M5H 3G4
     Office Hours: Monday to Friday: 9:00AM – 5:00PM


Please note that our office remains on 24-hour / 7 day a week on call status in the event of an emergency. After business hours your call will be directed to a voicemail that may not be checked until the next business day.

For URGENT or EMERGENCY matters ONLY (after regular business hours) please call

Guest Services

Please contact Maxine Gibson, our Guest Services Manager for any housekeeping, maintenance, special requests, lost keys & building amenities via e-mail or by phone at 416-546-5300 ext. 5025

Sales and Reservations

For inquiries, or to make changes to your existing reservation, contact Victor Pinto our Operations Manager via or by phone at 416-546-5300 ext 5026